There are some general competency categories which are common to most organisations. The language used might be slightly different but the themes will be consistent.
Within each of these categories there will be a number of related behaviours. We have covered some of these below, although of course this is not an exhaustive list. However it will give you an idea of the type of skills you may need to demonstrate in your forthcoming assessment.
- Teamwork/ Working with Others/ Building Relationships
- Reliability/ Conscientiousness/ Dedication
- Proactive Approach/ Continuous Improvement
- Problem Solving/ Analytical Ability/ Judgment
- Planning/ Implementing/ Organising
- Decision Making
- Honesty/ Ethics
- Commitment to Diversity/ Community Awareness
- Flexibility/ Openness
- Learning/ Development
- Confidence/ Leadership
- Political/ Strategic Awareness
- Attention to Detail/ Maintaining Standards
- Risk Perception/ Situational Awareness
- Commercial Focus/ Business Awareness
- Delivering Success/ Results Focused
- Influencing/ Inspiring
- Motivated/ Driven
- Customer Service
Your assessment will test how you analyse information, how you share knowledge, how you recognise and manage the needs and behaviours of others.
It is the person who can show these competencies most strongly who will be successful.
Competencies vary depending on the organisation
Of course some of these competencies will be more suited to the role you are applying for than others. For instance, if your role is as a manager in a caring profession then competencies such as working with others, honesty, ethics and communication are likely to be important. If you are applying for senior management or a director level position then strategic or political awareness is likely to be included. If your role involves technical or financial information then in addition to role specific knowledge and qualifications you will need to prove exceptional attention to detail and analytical abilities.
The priority given to different competencies will vary depending on what your will be required of you in your specific role; it will also greatly depend on what the organisation has decided it places the most value on.
The people who demonstrate these qualities can be relied upon to represent the organisation positively, work effectively with others and apply a conscientious approach to their responsibilities.
What’s the idea behind competencies?
By selecting and promoting the individuals who demonstrate the organisation specific competencies most effectively, a strong and positive organisational culture is built. This means that the organisation is equipped to deal effectively with a range of challenges, and meet the specific expectations and needs of their clients and customers.
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